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Posted on18/06/202327/06/2023How Tos

Getting started to Reservation

by RachelLeave a comment on Getting started to Reservation

By activating Reservation service in NEON, customers can reserve a table on their own. This feature will not only save time and efforts for your…

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Posted on17/06/202306/03/2024How Tos

Deal with repeated no-shows and cancellations

by RachelLeave a comment on Deal with repeated no-shows and cancellations

Repeated no-shows and cancellations can pose problems for restaurants. To mitigate this issue, NEON sends queue confirmation and reminder notifications to customers with a customizable…

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Posted on13/06/202306/03/2024How Tos

Personalize notification messages

by RachelLeave a comment on Personalize notification messages

[1] Go to Queue module. [2] Click Setting> Update . [3] Scroll down to the section titled ‘Create a message for customers using queueing service‘.…

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Posted on13/06/202306/03/2024How Tos

Manage queues and call customers

by Rachel1 Comment on Manage queues and call customers

Once you’ve activated the Queue feature, customers will begin to queue at your restaurant. We’ll show you how to effectively manage queues and notify customers…

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Posted on11/06/202306/03/2024How Tos

Enable Queue and setup basics

by Rachel1 Comment on Enable Queue and setup basics

Why do you need Queue? NEON’s queue feature can significantly enhance your restaurant operations. Here are the key points: Activate Queue [1] Go to Queue…

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Important Guides

  • NPOS User Manual (ver. 2.0)

NEON User Guide

QR Code Ordering

https://www.youtube.com/watch?v=zCgt3senlfk

About Nstory

Nstory’s journey began as a software development company in 2012. In the short span of a few years, we have grown to become a member of Restaurant Association of Singapore (RAS), specializing in F&B technology.

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Singapore

Operating hours
Mon - Fri (10:00 AM ~ 06:00 PM)
Contacts
+65 6246 3207
+65 8385 3574
sales@nstory.me
Address
60 KAKI BUKIT PLACE #03-13 SINGAPORE 415979

Malaysia

Operating hours
Mon - Fri (10:00 AM ~ 06:00 PM)
Contacts
+60 11-3627-7951
+60  3-2181-6488
sales@nstory.me
Address
A2-11-2, SOHO Suites KLCC, Jalan Perak 20 50450 Kuala Lumpur

Phillippines

Operating hours
Mon - Fri (10:00 AM ~ 06:00
PM)
Contacts
+63 917-315-3757
Robinhood@nstory.me
Address
Unit 201, #225 Aguirre Ave, BF Homes, Paranaque City, Metro Manila, Phillippines

Customer Service : Mon – Fri, 9:00am ~ 06:00pm +65 6246 3207, +65 8385 3574
sales@nstory.me 60 KAKI BUKIT PLACE #03-13 SINGAPORE 415979
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