QR Code Order
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How does the QR Code Order work?
QR Code Ordering Video: https://www.youtube.com/watch?v=zCgt3senlfk
This system allows customers to scan a QR code with their mobile phones to view the digital menu, place their orders and complete the payment. QR code can be generated through NPOS when a customer sits at a table, and it will expire when the customer has completed the payment.
Reasons to use QR Code Order
1. Convenience
The primary benefit for both your business and your customers is the convenience it brings. On the diner’s end, they do not have to wait for the server to take their order. On your end, your staff frees up time to handle other more important tasks.
2. Cost reduction
A digital menu allows you to make changes to your menu whenever you want. You do not have to reprint new sets of menus whenever you want to make changes to your menu. Your staff are also freed up to handle other important tasks such as crowd control (especially during the current COVID-19 situation) and food or table preparation.
3. Efficiency
QR Code Order minimises the number of wrong orders, which in turn helps to reduce the risk of aggravated customers or staff. A win-win situation for everyone.
4. Encourages additional orders
Perhaps one of the most important aspects of having a QR Code Order system is the ease of which a customer can place additional orders. There are cases whereby customers who wanted to place additional orders end up not doing so due to the difficulty in getting the staff to attend to them. QR Code Order eliminates this hurdle completely.
Conclusion
In view of the current COVID-19 situation, QR codes can help promote hygiene by doing away with a physical printed menu that may be potentially handled by tens of people each day. QR codes offer a more convenient way of placing orders while minimising the chances of an order getting wrong or misplaced.
Last updated on 29 Jan 2021.
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