Getting started to Reservation

Read Time:1 Minute, 36 Second

By activating Reservation service in NEON, customers can reserve a table on their own. This feature will not only save time and efforts for your staff, but also help prevent any mistakes.

To use Reservation service, take the following steps.

[1] On main page, click Reservation.

[2] Check if Reservation is activated. If the service is not activated, there will STOP sign below the icon.

[3] If you see STOP sign on the icon, click Start to use open the service.

[4] Click Setting > Update.

NOTE:
You can find summary of current settings at Setting Information section.

[5] To start using the reservation service, the following parameters must be set .

Reservation period Maximum days customers can reserve in advance.
Ex) If 30 days are entered, customers can reserve up to 30 days from today.
Reservation time Minimum time before reservation time that customers can make reservation
Ex) If 30 mins specified, customers can make reservation at 6:00 PM slot until 5:30 PM.
Changeable time Minimum time needed for customers to modify reservation
Ex) If 30 mins is specified and a customer has existing reservation at 5:00 PM today, the customer can modify the reservation until 4:30 PM.
Cancellation time Minimum time needed for customers to cancel their reservation
Ex)If 30 mins is specified and a customer has existing reservation at 5:00 PM today, the customer can cancel the reservation until 4:30 PM.
Time interval Reservation time slots will be generated with a specified interval
Ex) If you specify 30 mins, time slots will be generated every 30 minutes – 17:00, 17:30, 18:00.