Personalize notification messages

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[1] Go to Queue module.

[2] Click Setting> Update .

[3] Scroll down to the section titled ‘Create a message for customers using queueing service‘. It can function as a bulletin board to explain queue policy or guidelines.

Note: View for customers.

[4] Choose number of messages to be sent.

Note: 1st and final (3rd) messages are mandatory. Users can choose whether to send additional messages between 1st and final messages.

[5] Edit the final (3rd) message template as you wish. Click ‘Store Name’ or ‘Queue Number’ to add in the text.

Note: Message templates for 1st and 2nd messages are fixed. Users only can change the final (3rd) message.

Note: An additional charge will be applied if the text length exceeds 140.

Note: 1st, 2nd, 3rd Message View for customers. (In Order)

1st Message View
2nd Message View
3rd Message View

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Last updated on 03-Oct-2023

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Rachel

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