Manage queues and call customers
0
0
Once you’ve activated the Queue feature, customers will begin to queue at your restaurant. We’ll show you how to effectively manage queues and notify customers when it’s their turn.
[1] Go to 
Queue module.
[2] Queues will be displayed on the page.
Note: In the queue card, you can see phone number, number of people, time of queue, and their waiting time.
[3] When you are prepared to welcome customers, click ‘Call‘ button. Upon clicking, a notification, SMS will be sent to the customers, instructing them to proceed to the restaurant.
Note: SMS View for customers.
[4] Select ‘Confirmed‘ if the customers have arrived at the restaurant. If the customers fail to show up, select ‘No Show‘.
Note: Waiting Queue view at My store for customers.
Note: Waiting Queue SMS for customers.
Last updated on 3-Oct-2023
One Reply to “Manage queues and call customers”