Modifying an Order that has been placed
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| At the end of this topic, you will be able to: ◾Add new items in the order that already has been placed ◾Cancel items in the order ◾Cancel the order |
It is common that customers request to add or remove items after the order has been placed. Here we will illustrate how to modify.
Adding items in the order
[1] Select the table that you want to change order.
[2] Click 
Order to go to Order Screen.
[3] Click items to add in the order and click 
Order.
[4] Items are added in Order List.
Cancelling item in the order
[1] Select the table to cancel order.
[2] Click Order to go to Order Screen.
[3] In Order List, click the item to cancel > Click 
until the quantity becomes 0 > Click Change Qty.
[4] Put cancellation reasons for history > Click Confirm.
[5] Click Yes to proceed.
Even though the item is cancelled, it will still remain in the order list but highlighted in red. Cancelled items will not appear in a bill or receipts.
Cancel the order
To remove the order, change quantities of all items to 0. Then the order will be cancelled.
Related pages
◀️ Go back to NPOS Manual
◀️ Go back to NPOS Guide for Front Staff
Last updated on 31 Dec 2022.
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